FAQ

Jinshan Amusement Equipment Company is specialized in the research, design, production and sale of professional amusement equipment. Under the support of a number of excellent R&D personnel and skillful technical workers, products of our company are popular with all customers at home and abroad and enjoy high popularity.

However, for customers there are still a lot  of questions to ask about bumper cars in Jinshan:

Q:  What kind of certificates did you provide for USA?
A:  CE certification, we have many American customer, sharing our customer memo, bill of lading and customers’ feedback etc.

Q:  Does it have a indicator showing how much power in battery is left?
A:  When the battery is not powered, the speed of bumper car will very slow, then you need to charge it.

Q:  Can you provide me with some information about charging the cars?
A:   Ask the customer for voltage, plug and provide according to the customer’s request.

Q:  What about the warranty?
A:  Lifetime warranty. 1 year free warranty for mechanical parts, 6 months free warranty for electrical parts.

Q:  How often batteries will need to be replaced?
A:  It depends on the you use situation, normally is 2-3 years. This kind of battery, it is normal battery, you also can find and purchase it in your country.

Q:  Once the battery is fully charged, how long it can run before it needs to be recharged?
A:  Lasting work about 8 hours. 

Q:  Can I set one remote control to use for 5 cars at the same time?
A:   Yes, you can. Our bumper cars can work by remote control. Every bumper cars can have a remote  key to control. 

Q:  Does each car has 2 seat belts?
A:  Yes, for safety, the designers in Jinshan is  professional to control well. 

Q:  How many is maximum loading?
A:  200kgs.

Q:  Lease give me the dimensions for charger?
A:  315*240*160 cm, weight is 3.9 kgs.

Q: How much time needs to remove battery from the car and install new one?
 A: About 5 minutes.

Q:  Do any special maintenance for the batteries?
 A:  Our batteries is free maintenance.

Q:  what is the battery specification?
A: Battery: 12V,60A/2 pcs    Motor: 24v, 350w.

Q:  How about charger?
A:  24 v, 10A.

Q:  What kind of place is suitable?
A:  Flat and smooth ground. It is easy to find a place to run this kind of business. 

Q:  What the material of the tire?
A:  Both inner and outer tires are rubber.

Q:  Can we set the play time?
A:  Yes, from 1 minute to 99 minutes according to customer’s needs. 

Q:  Can the music of bumper cars be changed into English?
A:  Yes. Every rides can have USB. Customer can download all kinds of music.

Q:  How can you guarantee I will get a product?
A:  Share factory video, customer visit, customer memo, bill of lading, and feedback etc.

Q:  How can you guarantee I will get a product?
A:  Share factory video, customer visit, customer memo, bill of lading, and feedback etc.

Q:  Can l pay with credit card?
A:   Ask the customer if they have orders from Alibaba and credit guarantee.

Q:  Will the bumper cars leave the site when you drive?
A:  Because there are anti-collision around the site, bumper cars  will not drive out of the site.

Q:  Does the price include the collision beams?
A:  The price we quoted for the grounding grid includes collision proof beams, insulation boards, brackets, etc., all accessories for the grounding grid.

Q:  There is electricity on the floor, people standing on the floor will not electric people?Is there no danger?
A:  Bumper car output voltage is 48V, which is safe for people.You can rest assured of that.

Q:  How to install the floor ceiling?
A:  We have professional technical engineers to provide you with installation instructions and manuals.

Q:  What are the vulnerable parts of the bumper cars?How long will it last?
A:   The main wear parts are wheels, tires. Our quality is guaranteed and we usually replace it every two years.

Q:  How to adjust the play time?
A:   This can be adjusted in the control cabinet. We can send you video of how to adjust the time.Factory Settings are typically 5 minutes.

Q:  Do you have customized service?
A:  Yes, we have.  Colors, appearances, sizes, lights etc will be provided. The design will be offered.

customized design bumper cars
Customized Design Bumper Cars

customized bumper cars design
Customized Bumper Cars Design

If you have any questions, our professional personnel will give you accurate answers. Our company warmly welcomes friends from all over the world to come to visit for guidance. We are sincerely seeking reliable business partners and buyers, for the goal of establishing long-term, stable  and mutually beneficial trade partnership. We hope to make progress and development together with customers and partners with the first-class management, first-class quality and first-class service. Meanwhile, we are here waiting for you. Looking forward to receive your emails and calls.